In northwestern Saudi Arabia, a futuristic logistics hub is emerging. The Port of NEOM is more than a shipping site—it’s a blueprint for the future of trade. Once known as Duba Port, it was handed to NEOM in 2022. Today, it stands at the center of Saudi Arabia’s automation strategy.
From Vision to Reality
In May 2025, the port received its first major equipment: three ship-to-shore (STS) cranes and four electric rubber-tired gantry (eRTG) cranes. These were delivered by ZPMC. By early 2026, the total will grow to 10 STS cranes and 30 eRTGs.
To support this, the port has already built a 900-meter quay wall and deepened the channel to 18.5 meters. This allows it to host some of the world’s largest container ships. At the same time, its Fleet Management System (FMS) is now linked to the Terminal Operating System (TOS). Together, they use AI and machine learning to optimize daily operations.
Smarter Transport on the Horizon
Automation does not stop at cranes. The port is also preparing to deploy AI-powered Intelligent Guided Vehicles (IGVs). These electric vehicles will handle horizontal container transport. They will rely on real-time communication and precise alignment for safe operations.
In addition, NEOM has partnered with Siemens and Mevea to bring digital twin technology into crane operations. This will improve predictive maintenance and reduce downtime. At the same time, pilots run by Oxagon’s Innovation Accelerator are testing self-driving logistics systems, AI-based safety monitoring, and predictive maintenance tools.
The goal is ambitious: full end-to-end automation by 2028. To reach it, smooth coordination between cranes and IGVs will be vital.
Workforce Innovation
Technology is only half the story. NEOM has also launched an all-female crane operator training program, the first of its kind in the region. Ten women from the Tabuk region are currently in training. They are learning through classroom sessions, simulators, and hands-on practice at the port.
These operators are not just moving containers. Instead, they are trained as Production Specialists. Their role is to oversee systems, test equipment, and manage exceptions when automation needs human input.
Human and Machine Working Together
As the port scales up, human expertise remains essential. Production Specialists will continue to monitor performance and handle complex cases. In fact, NEOM aims for one operator to supervise multiple cranes at once, boosting efficiency while keeping safety in focus.
Over time, automation will grow, but human oversight will remain. This balance ensures that the system runs smoothly and adapts to challenges.
A New Global Benchmark
By combining AI, robotics, digital twins, and skilled operators, NEOM is building more than a port. It is setting a new global standard for smart, safe, and inclusive logistics. With automation expanding and a diverse workforce leading operations, NEOM represents the future of terminal automation.
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Article derived from: Mandra, J. O. (2025, August 21). NEOM: Saudi Arabia’s leap into terminal automation ‣ WorldCargo News. WorldCargo News ‣ Leading site for cargo handling industry. https://www.worldcargonews.com/ict-automation/2025/08/neom-saudi-arabias-leap-into-terminal-automation/?gdpr=accept
